You're not alone. Ask us.

Termites cause billions of pesos in damage each year. They feed on the cellulose in wood and in paper, books, insulation, clothes and carpets, and they can injure living trees. Heirlooms, antique furniture and keepsakes can be lost for good — and the damage is usually found late, because termites work inside.

Ants have a thin "waist" and elbowed antennae; termites are broad-waisted and straight-sided, with almost straight antennae. Both can have two pairs of wings, but termite wings are equal in size, twice the body length, and break off at the slightest touch — which is why you find piles of wings after a swarm.

It depends on how heavy the infestation is, the species and the treatment you choose. A mild infestation can be eliminated in one week to a month; a heavy one can take two to eight months, especially with baiting, which ends the whole colony.

Please don't. Spraying scatters the termites and hides their trail, so the colony moves deeper into the house and the inspector cannot see where it is. Leave the tubes as they are and send us a photo.

The products are applied to the manufacturers' and the government's instructions, but we still ask you to leave while the treatment is carried out and to air the rooms for 3 hours afterwards before settling back in.

Move them out, or to a closed room we will not treat, before we start. Put away their bowls, bedding and toys, cover aquariums and turn off the air pump, and move birds to another room. We tell you when they can come back — ask us before the service if you are unsure.

Call the 24-hour hotline or the service secretary during office hours. Contract clients have every visit on record, so we can see what was done and send a technician back.

It depends on the pest and the treatment needed. No two situations are the same, so we diagnose first — on site, and in our laboratory when a sample is needed — and then carry out the best solution.

Clear the areas under sinks and along walls, put food and dishes away, and tell us where you have seen the pests. For termites, do not disturb the mud tubes. Keep children and pets away during the treatment.

It depends on the pest, the property and its size. Our free estimate gives a starting price in a few seconds — for example general pest control for a house or condo up to 100 sqm starts at ₱5,000, termite treatment at ₱20,000. The final quote follows the inspection.

Yes. We cover all of Metro Manila and nearby provinces — Bulacan, Tarlac and Zambales among them, and resort and plant jobs farther out. Prices outside Metro Manila vary, so we quote each one.

Yes — that is most of our work: high-rises, malls, hotels, hospitals, food factories and government buildings, on monthly or quarterly service with a computer record of every visit and seminars for your staff.

Yes. ACJEM is accredited by the Bureau of Plant Industry to fumigate wood packaging under ISPM 15 — pallets, dunnage, crating, packing blocks, drum cases, load boards, pallet collars and skids — and stored products in warehouses, silos and ships.